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Privacy Policy

GREENLIGHT RADIO LTD

Effective Date: 6th February 2026

1. Introduction

GREENLIGHT ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website green-light.uk (the "Site") and use our services.

We are based in Scotland, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Information

When you register or use our services, we may collect:

  • Discord username and user ID (via Discord OAuth)
  • Email address (if provided via Discord)
  • Profile picture (from Discord)
  • Name and contact details (for shop orders)
  • Shipping address (for physical product orders)
  • Payment information (processed securely via Stripe)

Automatically Collected Information

  • IP address and browser type
  • Device information
  • Pages visited and time spent on the Site
  • Referral source

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process song requests and shoutouts
  • Process shop orders and payments
  • Send service-related communications
  • Respond to enquiries and support requests
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contract: To fulfil orders and provide services you've requested
  • Consent: For optional communications and cookies
  • Legitimate Interests: To improve our services and prevent fraud
  • Legal Obligation: To comply with applicable laws

5. Data Sharing

We may share your information with:

  • Discord: For authentication services
  • Stripe: For payment processing (they have their own privacy policy)
  • Service Providers: Who assist in operating our website
  • Legal Authorities: When required by law

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Account data is retained while your account is active. Order records are kept for 7 years for tax and legal purposes.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restrict Processing: Request limitation of processing
  • Data Portability: Receive your data in a structured format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at the details below.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

Your data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

10. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.